Terms and Conditions
Introduction
Welcome to Gardener Ealing. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms.
Services Provided
Scope of Work
Our services include, but are not limited to:
- Regular garden maintenance
- Planting and landscaping
- Lawn care and mowing
- Pest and weed control
- Garden design consultations
We strive to deliver high-quality services tailored to your specific needs.
Service Areas
Gardener Ealing provides services within the Greater London area, including Ealing, Acton, and surrounding neighborhoods. Any services outside these areas may be subject to additional charges.
Booking and Cancellations
Booking Process
To book our services, you can contact us via phone or email. Upon confirmation, a service agreement will be provided detailing the scope of work, schedule, and payment terms.
Cancellation Policy
We understand that circumstances may change. Cancellations made at least 48 hours in advance will incur no penalty. Cancellations made within 24 to 48 hours may incur a 25% cancellation fee. Cancellations made less than 24 hours in advance may result in a 50% cancellation fee.
Payment Terms
Pricing
Our pricing is based on the scope of work required. Detailed quotes will be provided upon request. Prices are subject to change based on the complexity and duration of the services.
Payment Methods
We accept the following payment methods:
- Bank transfers
- Credit and debit cards
- Online payment platforms
All payments are due upon completion of the service unless otherwise agreed upon in the service agreement.
Client Responsibilities
Access to Property
The client must provide necessary access to the property during the scheduled service times. Failure to provide access may result in delays or additional charges.
Safety Considerations
Clients are responsible for ensuring that the garden area is free from hazards that could impede our work or pose safety risks. This includes securing pets and removing valuable or fragile items that may be affected during the service.
Liability and Insurance
Liability Limitations
While we take utmost care in performing our duties, Gardener Ealing is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Insurance Coverage
We maintain appropriate insurance coverage to protect against potential damages or accidents that may occur during service delivery. Clients are encouraged to confirm the extent of this coverage as it applies to their property.
Termination of Services
Either party may terminate the service agreement with written notice. In the event of termination, the client will be responsible for paying for all services rendered up to the termination date.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Amendments to Terms
Gardener Ealing reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.